Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
comfortable rooms
great location
cleanliness issues
limited dining options
7.0/10
Very good
Rooms
7.3
Location
8.5
Service
8.0
Dining
6.3
Guest reviews
7.0/10
based on 4 reviews
8.7
8.7/10 based on 289 reviews
Frances
United Kingdom,
March
2024
7.6/10
I absolutely loved the hotel's central location, surrounded by plenty of restaurants, and just a short walk from Pub Street and the night market. The rooms were cozy and came with a lovely terrace surrounded by plants, but some areas felt a bit dark and musty. The service was top-notch, with friendly staff always going the extra mile to make my stay enjoyable. While the dining options were a bit limited, the hotel's facilities were well-maintained and offered a comfortable stay.
Rooms
7.0
The rooms were cozy with a lovely terrace surrounded by plants, featuring a comfy bed and nice bathroom.
Service
9.0
The staff was incredibly friendly and accommodating, making my stay even more delightful.
Location
8.0
The central location was perfect, with easy access to restaurants, Pub Street, and the night market.
Dining
6.0
While the dining options were a bit limited, the experience was adequate for a comfortable stay.
Facilities
8.0
The hotel's facilities were well-maintained, providing a comfortable and enjoyable stay.
Natasha
United Kingdom,
October
2023
8.0/10
The hotel provides large, comfortable rooms but lacks soundproofing. Despite requests, room cleaning before lunch was delayed. The service is exceptional, with friendly and accommodating staff. The location is great, close to the city center but disturbed by mosquitoes. The dining options, though limited, offer a mix of Asian and Western cuisine. The hotel features well-maintained amenities and facilities.
Rooms
7.0
The rooms are spacious and comfortable but lack soundproofing.
Service
9.0
The service is outstanding, with very friendly and helpful staff.
Location
8.0
The hotel is ideally located near the city center and offers a peaceful escape from the busy streets.
Dining
8.0
The dining experience offers a good mix of Asian and Western food, suitable for a four-day stay.
Facilities
8.0
The hotel boasts well-maintained facilities and amenities.
Joe
United Kingdom,
September
2023
7.0/10
The hotel offers a comfortable stay with spacious rooms despite some issues with cleanliness and a lingering cigarette smoke smell. The service is friendly but can be disorganized at times. The location provides a beautiful escape from the busy streets, and the dining options, while satisfactory, could be more varied. Overall, a decent choice for a visit to Siem Reap.
Rooms
7.0
The rooms were very comfortable with lots of space, but cleanliness issues persisted, and there was a strong smell of cigarette smoke despite being non-smoking.
Service
7.0
The staff were friendly and tried to be helpful, but there were moments of disorganization.
Location
9.0
The location was beautiful, offering a great escape from the bustling streets of Siem Reap, and convenient to many attractions.
Dining
6.0
Facilities
6.0
The facilities provided essential services with room for improvement in cleanliness and organization.
comfortable rooms
cleanliness issues
Henry
United Kingdom,
July
2023
7.2/10
Staying on the 1st floor, I found the rooms quite dark due to the surrounding vegetation, initially mistaken for cigarette smoke. However, the rooms were clean and surprisingly spacious. The service, though lacking a bit of customer-centric warmth, efficiently resolved issues like airport pickup. The location offered a good mix of proximity to lively areas and tranquility, with some noise and good air conditioning. The dining experience had highs and lows, from a terrible buffet spread to convenient nearby eateries.
Rooms
8.0
The rooms are clean and very spacious.
Service
7.0
The service may come across as stiff, but was quick to resolve issues and provide comfort options. Feeling safe is a big plus, especially in the early hours.
Location
9.0
The location strikes a balance - close to nightlife yet quiet, ideally close to nice restaurants and a short walk to pub street.
Dining
5.0
The dining experience differs greatly - from a disappointing buffet to the convenience of nearby eateries.
Facilities
7.0
Facilities were varied and met basic needs comfortably.